Privacy Policy

Why We Hold This Information

Contact form submissions are kept so that we can reply to your question or comment. Without this information, we would not be able to address your request or provide the assistance you need. Server logs are held to monitor site performance, diagnose technical issues and improve your browsing experience. This data helps us ensure the platform runs smoothly and securely for all visitors.

Who We Share Data With

We share aggregated, non-identifying data with analytics providers to understand site usage. Personal data may be shared with hosting providers who store the site's data. Both act only on our instructions. Your personal information is never sold, rented or traded to third parties. We do not share data for marketing purposes. All processing complies with Malaysian personal data protection law.

How Long We Keep Records

Contact form messages and their associated data are retained only as long as necessary to resolve your enquiry. Once the matter is closed, the records are deleted within a reasonable period. Server logs are kept for a limited time, typically up to a few months, then automatically deleted. When any data is no longer needed for the purpose it was collected, it is removed from our systems.

What We Collect and When

When you submit a contact form on this site, you provide your name, email address and any message you write. This information is sent to us solely for the purpose of responding to your enquiry. Our web server also automatically records your IP address, browser type, operating system and the pages you view. This data is collected during each visit to help us understand how the site is used.

Cookies and Your Choices

This site uses cookies to remember your preferences and to analyse traffic. Cookies are small text files stored on your device. You can disable cookies in your browser settings at any time. If you turn off cookies, certain features of the site may not work as intended, such as remembering your language preference or session details. The core content of the site will remain accessible.

Your Rights to Access and Deletion

You may request a copy of any personal data we hold about you. You can also ask us to delete your data. All requests must be made through the contact page on this site. We will respond to your request within the time frame required by Malaysian law. There is no charge for making a request. We may ask for proof of identity before processing your request.

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